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Jay M. West - President - EAM Masters
As president and founder of EAM Masters LLC, Mr. West is personally involved in designing and delivering every training program.  His background includes 22 years of experience in maintenance training, consulting and systems implementation with large, asset intensive companies. His field experience together with his extensive Oracle eAM consulting work enables him to develop and deliver training programs that are truly unique. Read More...

Ezra Anderson - Implementation Consultant
Mr. Anderson recently played a lead role in a highly successful, full life cycle eAM Virtual Implementation Program at a major steel foundry. As site project coordinator, he was intimately involved in the design and implementation of new processes and practices that transitioned the company from Reactive maintenance to Planned and Scheduled Maintenance. He facilitated creating/implementing global data standards for all major eAM data elements as well as maintenance procedures to fully utilize eAM capabilities. The project was so successful he was asked by Oracle to explain the achievements in a presentation at the Oracle Maintenance Conference. Read More...

Miguel Giles - Consultant & Instructor
Mr. Giles has over 15 years of experience in maintenance best practices and eAM consulting. An Oracle eAM Field Advisory Board (FAB) member since 2004, he has successfully implemented Oracle eAM in several countries and held various senior level positions in the asset lifecycle consulting industry. Mr. Giles is a partner of Terra Global Services LLC, a leading enterprise asset management consulting company. Prior to starting his consulting firm, Mr. Giles worked for several software companies specializing in maintenance management system and held positions as Director of Professional Services and as a Principal Consultant. His industrial experience began as an engineer with an electric distribution company. Read More...

Jill Tolbert - Training Coordinator
Jill Tolbert has over 15 years of experience in software education, curriculum development, and instructional technology. She holds a Bachelors Degree in Communication from the University of Alabama, a Masters Degree in Education from UAB and is currently working towards an EdS in Instructional Leadership with a concentration in technology. Read More...

Richard Bowman - Director of Training
Mr. Bowman has over 20 years of experience in engineering, technology, professional and project management and business operations. He has extensive experience as an Environmental Engineer responsible for assessments, regulations and compliance across multiple industries. This includes complying with the American Bureau of Shipping and Coast Guard, air, stormwater, wastewater, and hazardous waste with the Florida Department of Environmental Protection, environmental compliance for the Pulp & Paper Industry and industrial facilities permitting. His responsibilities include: reviewing engineering data to evaluate the performance of environmental control equipment, environmental planning and budgeting for regulatory requirements and compliance, preparation of NPDES permitting applications, nutrient management, environmental assessments and mixing zone analyses, process evaluations, permit review and development plus compliance inspections for various industrial facilities, performance evaluation of industrial wastewater treatment and air pollution control systems, and preparing enforcement documents and settlement negotiations. Read More...

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